CUSTOMER SUPPORT

Tektronix ST2400A SDH/Sonet Opt 01, 011

Product Details

Reference ST2400R_01_11

Terms and Conditions

Payment : All orders are prepaid. We accept wire transfers or Paypal. For orders above 3000 USD with Paypal, administrative fees will be added.

Warranty : All our products come with a 30-day warranty for your peace of mind. If you encounter any issues within this period, please don’t hesitate to reach out to us. We also offer an extended warranty option for added protection. For more details about this service, we encourage you to contact our customer support team. Additionally, we’re proud to offer a 1-year warranty on all our fully refurbished items (AQ6317/B/C, 86120A/B/C, 86122x), ensuring they meet your expectations and provide the quality you deserve. Your satisfaction is our priority.

Shipping : Worldwide shipping. Contact us for a shipping quote.

Shipping terms : EXW. Buyer is responsible for any duties or taxes.
We can also ship on your preferred carrier account.

Warranty fine print : Note that this is not a Right of Return. We will only accept a return if the unit is defective within the warranty period. Return shipping is at your cost and prepaid. Warranty shall become null and void should it be determined that the equipment was subjected to undue abuse, involved in any mishap, incorrectly wired and/or used/maintained in a manner contrary to the manufacturer's published instructions. Warranty period starts upon reception of the item at the delivery place.

Cookie name	Provider	Purpose	Expiry
cookiesplus	https://assetrelay.com	Stores your cookie preferences.	1 year
PrestaShop-#	https://assetrelay.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours
rc::a	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent
rc::f	Google	Used to track and analyze user behavior to distinguish humans from bots or automated software.	persistent
_GRECAPTCHA	Google	Stores a value used to verify that the user is not a bot	6 months
_grecaptcha	Goolge	Stores a value used to verify that the user is not a bot	6 months
__cf_bm	CloudFlare	Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.	30

Cookie name	Provider	Purpose	Expiry
ANONCHK	Bing	Used by Bing as a unique user identifier for users seeing bing ads	10 minutes
c.gif	Microsoft	Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.	Session
CLID	Microsoft Clarity	Identifies the first-time Clarity saw this user on any site using Clarity	12 months
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
MR	Microsoft	This cookie is used by Microsoft to reset or refresh the MUID cookie.	7 days
MUID	Bing Analytics	This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.	12 months
NID	Google	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months
NRBA_SESSION	Youtube	Tracks the user's session for YouTube	persistent
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
SM	Microsoft Clarity	This cookie is used by Microsoft's Clarity analytics service to synchronise the MUID across Microsoft domains.	session
SRM_B	Microsoft	Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services.	180 days
TawkConnectionTime	https://assetrelay.com	Allows the website to recognise the visitor, in order to optimize the chat-box functionality.	Session
yt-remote-connected-devices	YouTube	Stores the user's video player preferences using embedded YouTube video	Persistent
_clck	Microsoft Clarity	Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID	12 months
_clsk	Microsoft Clarity	Connects multiple page views by a user into a single Clarity session recording	24 hours
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_ga_#	Google	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
IDE	doubleclick.net	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.	1 year
test_cookie	DoubleClick	A session cookie used to check if the user’s browser supports cookies.	15
VISITOR_INFO1_LIVE	YouTube	YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.	6 months
YSC	YouTube	YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.	session
yt-remote-device-id	youtube.com	Stores the user's video player preferences using embedded YouTube video	Persistent
_gcl_au	Google AdSense	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

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Tektronix ST2400A SDH/Sonet Opt 01, 011

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